Privacy Policy

1. Introduction

Regente Capitanca ("we", "us", or "our") is committed to protecting the privacy of individuals who interact with our website, dashboard, and related services (collectively, the "Services"). This Privacy Policy describes the types of information we may collect, how we use it, who we may share it with, and the choices available to you regarding our use of your information.

By accessing or using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use the Services.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with our Services:

• Information you provide directly: such as your name, email address, company name, and any content you submit through contact forms, account registration, or correspondence with us.
• Usage data: information automatically collected when you access the Services, such as pages viewed, time spent on pages, referring URLs, browser type, device type, and general location derived from IP address.
• Cookies and similar technologies: small data files stored on your device that help us recognise returning visitors, remember preferences, and understand how the Services are used. Further detail is provided in Section 6 below.
• Technical and log data: such as IP address, operating system, browser identifiers, and timestamps collected automatically by our servers and analytics tools.

We do not knowingly collect sensitive personal information (such as financial account details, health data, or government identification numbers) through the Services unless explicitly required and disclosed at the point of collection.

3. How We Use Your Information

We may use the information we collect for purposes including:

• Operating, maintaining, and improving the Services and dashboard functionality.
• Responding to inquiries, support requests, and communications submitted through our contact channels.
• Monitoring and analysing usage trends to improve content, layout, and user experience.
• Detecting, preventing, and addressing technical issues, fraud, or misuse of the Services.
• Complying with legal obligations and enforcing our Terms of Service where applicable.

We do not sell personal information to third parties for monetary consideration.

4. Legal Basis for Processing

Where required by applicable data protection law, we rely on one or more of the following legal bases to process personal information: your consent, the necessity of processing to provide the Services you have requested, our legitimate interests in operating and improving our Services, and compliance with legal obligations to which we are subject.

5. How We Share Information

We may share information in the following circumstances:

• Service providers: third-party vendors who perform functions on our behalf, such as hosting, analytics, and email delivery, under contractual obligations to protect your information.
• Legal compliance: where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, reorganisation, or sale of assets, where information may be transferred as part of that transaction.
• With your consent: where you have explicitly agreed to the sharing of your information for a specific purpose.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Services. These may include essential cookies required for basic functionality, analytics cookies that help us understand how visitors interact with our Services, and preference cookies that remember your settings. You can control or disable cookies through your browser settings; however, doing so may affect the availability of certain features.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete, anonymise, or securely dispose of it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

9. International Data Transfers

Your information may be processed or stored in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Object to or restrict certain processing activities.
• Request a copy of your information in a portable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to your request.

11. Children's Privacy

Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.

12. Third-Party Links

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the details listed on our Contact page.